Direct & Personalized conversations

to boost Sales and Satisfaction

HELP CUSTOMERS FIND THE RIGHT PRODUCT

Understand the context, ask the right questions and deliver personalized answers to increase sales

  • 68% of shoppers want their brands to provide them with honest and personal advice
  • 44% expect proactive product recommandations and tips when shopping online

AUTOMATICALLY ANSWER COMMON QUESTIONS

Be available 24/7, immediatly answer frequently asked questions like shipping status, returns, exchanges

  • 60% of e-commerce support queries are repetitive and can be automated
  • 75% of shoppers expect proactive communication about their shipping

RETARGET & UPSELL EASILY USING MESSENGER

Reconnect through messaging apps with reminders, back-in-stock  & abandoned cart alerts, promotions

  • + 80% open rate on Messenger (vs. 16% on average for e-commerce emails)
  • Up to 20% recovery on abandoned carts with reminders, promotions and automated messages

Ready to build
your own smartbot ?

Let's build the future of customer experience with smart conversations!